What do I do if I forgot to apply discount to an order?
If you are eligible for the discount and forgot to enter the code, pls contact us with our email address.
Please explain in your first message that you haven't added your student discount to your order and you will be asked the following:
• Your order details: full name, email address and order number
• Your shipping address
• A screenshot of the code you forgot to apply at checkout or you can copy and paste this into the chat
Our customer service team will then be able to apply the discount manually in the form of a refund back to the original payment method used to place your order (provided that the items are eligible for discount).